CitNOW has discovered a surprising statistic: women are only half as likely as men to receive a video from a dealer or sales executive when buying a car.

How should retailers now build on years of sales expertise to create new experiences that excite and delight customers?

The pandemic has changed consumer attitudes in virtually every sector, and every consumer-facing business has had to respond.

Alistair Horsburgh, CEO at CitNOW shares his experiences, insights and thoughts on UK automotive right now.

CitNOW is introducing a range of product enhancements that will enable retailers to expand the contactless customer experience.